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Shipping Information
From the farm to your table. We'll guide you through our delivery policy that ensures freshness.
Delivery area
We deliver within Japan (excluding some remote islands). Items requiring refrigeration will be shipped separately according to their temperature requirements.
Estimated shipping cost
Standard shipping: 800 yen (tax included) nationwide.
Refrigerated/frozen delivery: from 1,200 yen (price varies by region)
Free shipping on orders over ¥15,000 (some exclusions apply).
Delivery days
Orders are generally shipped within 2-5 business days of order confirmation. Shipping times for seasonal products such as fruits and seafood may vary depending on harvest and catch conditions at the producing regions.
Inquiry
Please feel free to contact us regarding orders, delivery, gifts, media inquiries, etc.
We usually respond within 2 business days. Please inform us as soon as possible after arrival if you have any concerns regarding the quality of fresh produce.
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